# Sales Representative

- **Company:** Pavago
- **Location:** AR (Remote)
- **Salary:** Salary not disclosed
- **Contract:** Not specified
- **Posted:** 2026-09-01

## Job description

Home Health Care Sales Representative – Client Acquisition & Referral Development
Position Type: Full-Time
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a motivated, results-driven Home Health Care Sales Representative to grow the business by converting inbound leads into new clients and developing strong referral relationships within the community.
This is a hands-on sales and business development role requiring consistent follow-up, relationship building, pipeline management, and community outreach .
You’ll manage prospective clients and families from their initial inquiry through consultation, assessment, and admission while developing relationships with healthcare professionals and community organizations that can become consistent referral sources.
The ideal candidate is a confident communicator who understands that successful home health care sales require both strong lead conversion and long-term referral relationships .
What You’ll Own
Lead Management & Follow-Up
Respond quickly and professionally to inbound leads and inquiries
Contact prospective clients and families through phone, email, text, and other appropriate channels
Maintain consistent follow-up until leads convert, decline, or become inactive
Track every lead and document sales activity in the CRM
Schedule consultations, assessments, and intake appointments as appropriate
Re-engage older or inactive leads to identify new opportunities
Maintain a high level of responsiveness and professionalism throughout the sales process
Sales Funnel Development
Build, manage, and continuously improve a structured sales funnel:
Lead → Consultation → Assessment → Admission → Ongoing Relationship
Establish clear pipeline stages, follow-up schedules, and conversion goals
Identify where prospects are being lost and recommend strategies to improve conversion
Develop follow-up campaigns for leads who are not immediately ready to move forward
Maintain a healthy pipeline of qualified prospects
Build a predictable sales process that consistently generates new business
Referral & Community Development
Develop relationships with referral partners, including
Hospitals and discharge planners
Skilled nursing facilities
Assisted living and senior living communities
Physicians and medical practices
Social workers and case managers
Rehabilitation facilities
Hospice and other healthcare providers
Community organizations serving seniors and families
You’ll also
Conduct regular outreach through phone calls, emails, visits, presentations, and networking events
Identify new referral opportunities and develop them into consistent referral sources
Represent the company at community events, networking meetings, health fairs, and industry events
Maintain regular communication with referral partners
Keep referral partners informed about available services
Sales & Business Development
Meet or exceed monthly and quarterly sales goals
Identify opportunities to increase client volume and revenue
Educate prospective clients, families, and referral partners about available home health care services
Clearly communicate the company’s value proposition and differentiate its services from competitors
Maintain strong relationships with clients and families after admission to encourage retention and referrals
Identify opportunities for additional services when appropriate
CRM & Pipeline Management
Maintain accurate and current CRM records
Document calls, emails, meetings, follow-ups, and next steps
Keep opportunities moving through the appropriate pipeline stages
Manage multiple prospects and referral relationships simultaneously
Ensure important follow-ups do not fall through the cracks
Cross-Functional Collaboration
Work closely with clinical and operations teams
Coordinate a smooth transition from sales to intake and service delivery
Communicate relevant prospect and client information during handoffs
Support consultations, assessments, admissions, and onboarding as appropriate
Maintain alignment between sales activity and operational priorities
Sales Performance & Reporting
Track and report on key metrics, including
Lead volume
Lead response time
Lead-to-client conversion rate
Referral sources
Pipeline activity
New admissions
Revenue generated
Outreach activity
You’ll provide regular sales and pipeline reports while using performance data to identify opportunities for improvement.
Requirements
2+ years of experience in sales, business development, healthcare sales, home care, home health, senior care, or a related field preferred
Proven ability to manage and convert inbound leads
Strong follow-up and relationship-building skills
Excellent verbal and written communication skills
Comfortable making frequent phone calls and conducting in-person meetings
Strong organizational and time-management skills
Experience using a CRM or sales pipeline management system
Ability to independently manage multiple prospects simultaneously
Goal-oriented and motivated by measurable results
Professional and personable communication style
Comfortable interacting with seniors, families, healthcare professionals, and business owners
Valid driver’s license and reliable transportation for community outreach and referral visits
Nice to Have
Experience selling:
Home health care
Personal care
Private-duty care
Hospice
Assisted living
Senior care services
Existing relationships within the healthcare or senior care community
Experience developing referral networks
Experience creating structured sales funnels and automated follow-up campaigns
Understanding of healthcare referral and discharge processes
Strong knowledge of the local senior care market
What Makes You a Strong Fit
You’ll likely thrive in this role if you
Have a proven track record of generating and converting leads
Are persistent and organized with follow-ups
Enjoy building genuine, long-term relationships with referral partners
Are comfortable making outbound calls and conducting in-person meetings
Can confidently represent a healthcare organization in the community
Are motivated by measurable sales goals and KPIs
Can independently manage a busy sales pipeline
Collaborate effectively with clinical and operations teams
Understand that home health care growth depends on both client acquisition and referral development
What a Typical Day Looks Like
Your day may start by responding to new inbound inquiries, following up with prospective clients and families, updating the CRM, and scheduling consultations or assessments.
You’ll also spend time developing referral relationships through calls, meetings, community visits, presentations, and networking events.
Throughout the day, you’ll coordinate with clinical and operations teams to move qualified prospects smoothly from sales into intake and service delivery while monitoring pipeline activity, conversion rates, referral sources, and revenue.
In short: you create a predictable sales process that consistently generates qualified leads, new admissions, referral relationships, and revenue.
Key Metrics for Success
Inbound lead response time
Lead-to-client conversion rate
New client admissions
Qualified pipeline volume
New referral relationships
Referral-generated leads
Follow-up consistency
Monthly and quarterly sales goal attainment
Revenue generated
CRM accuracy and pipeline management
Interview Process
Initial Application
Spark Hire One-Way Video Interview
Initial Recruiter Screening
Client Interview
Offer Stage
Spark Hire Video Interview – Required
As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire .
After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.
Completion of the Spark Hire video is required to be considered for the next stage . Please check your inbox as well as your spam or junk folder for the invitation.
Apply Now
If you have experience in sales, business development, healthcare sales, home health, home care, or senior care and know how to turn leads and referral relationships into new business, we’d love to hear from you.
Apply today and help grow a home health care business through consistent sales execution, strong community relationships, and exceptional follow-up.
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[Apply on the company site](https://www.joonow.com/en/job/sales-representative-a324yjfkjj/apply)
