# Virtual Assistant

- **Company:** Pavago
- **Location:** HN (Remote)
- **Salary:** Salary not disclosed
- **Contract:** Not specified
- **Posted:** 2026-10-15

## Job description

Virtual Assistant (VA) – Admin Support, CRM & Scheduling | Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours
About the Role
At Pavago, one of our clients is hiring a dependable and highly organized Virtual Assistant (VA) to provide day-to-day administrative and operational support.
This is a hands-on support role for someone who enjoys keeping calendars, communication, records, tasks, and projects organized. You’ll work across scheduling, CRM management, research, documentation, vendor coordination, and general business operations.
If you’re proactive, detail-oriented, tech-savvy, and reliable , this role is a strong fit.
What You’ll Own
Administrative & Executive Support
Keep daily administrative workflows organized and moving.
You’ll
Manage calendars and schedule meetings
Coordinate appointments across multiple time zones
Monitor scheduling conflicts and make adjustments
Draft and send professional emails, memos, and documents
Prepare meeting notes and action items
Track follow-ups and outstanding tasks
Support general administrative requests
Tools may include
Google Calendar
Microsoft Outlook
Google Workspace
Microsoft Office
CRM & Data Management
Maintain accurate and organized business records.
You’ll
Update customer and contact information
Maintain CRM records and pipeline data
Enter and clean data
Update spreadsheets and trackers
Organize notes and activity records
Ensure information remains accurate and up to date
Experience with platforms such as HubSpot, Salesforce, or Zoho CRM is a plus.
Document & File Management
Maintain organized digital records and documentation.
You’ll
Organize folders and documents
Maintain consistent file naming and storage
Prepare reports, summaries, and business documents
Keep important information easy to locate
Support document formatting and organization
Tools may include
Google Drive
Dropbox
Microsoft SharePoint
Research & Task Execution
Support leadership and teams with research and ad hoc projects.
You’ll
Conduct online research
Research competitors, vendors, products, or market information
Organize findings into clear summaries
Prepare spreadsheets, reports, or presentations
Complete recurring and one-off administrative tasks
Support small projects through completion
Customer & Vendor Coordination
Help maintain smooth communication with external stakeholders.
You’ll
Respond to basic customer or client inquiries
Route requests to the appropriate team member
Communicate professionally with vendors
Follow up on outstanding requests and deliverables
Track open items until completion
Maintain clear communication records
Operations & Project Support
Support everyday operational workflows, including
Updating project trackers
Tracking deadlines and deliverables
Following up with team members
Assisting with invoicing and expense tracking
Supporting light bookkeeping when required
Maintaining task and project documentation
Tools may include
Asana
Trello
Notion
Monday.com
What Makes You a Strong Fit
You
Are highly organized and detail-oriented
Communicate clearly in writing and verbally
Follow through without requiring constant reminders
Can manage several priorities simultaneously
Learn new software and systems quickly
Take initiative when something needs attention
Are comfortable working independently
Maintain professionalism with clients and stakeholders
Can adapt quickly when priorities change
Required Experience & Skills
1–2+ years of experience in:
Virtual assistance
Administrative support
Executive support
Remote operations
Strong proficiency with:
Google Workspace
Microsoft Office
Experience with calendar and scheduling management
Strong written and verbal English communication
Excellent organization and time-management skills
Strong attention to detail
Ability to work independently in a remote environment
Ability to manage multiple tasks and deadlines
Reliable high-speed internet and professional remote work setup
Availability during U.S. business hours
Nice to Have
Experience with
HubSpot
Salesforce
Zoho CRM
QuickBooks
Xero
Asana
Trello
Notion
Monday.com
Google Drive
Dropbox
SharePoint
Additional experience supporting
Founders or executives
Startups
Entrepreneurs
U.S.-based businesses
Remote or distributed teams
Multiple clients or stakeholders
What a Typical Day Looks Like
You might
Review the inbox and calendar for urgent priorities
Schedule meetings and resolve calendar conflicts
Draft and respond to emails
Update CRM records and spreadsheets
Organize files and documents
Prepare reports or presentations
Research vendors, competitors, or business information
Follow up with clients or vendors
Update project management tools
Track outstanding tasks and deadlines
Support ad hoc requests from leadership
In short: You ensure daily operations stay organized, communication remains timely, and nothing falls through the cracks.
Key Metrics for Success
Task accuracy and on-time completion
Calendar and scheduling accuracy
Responsiveness during working hours
CRM and data accuracy
Clean and organized documentation
Timely completion of follow-ups
Client and stakeholder satisfaction
Reliability and consistency of administrative support
Why This Role Stands Out
Broad exposure to business operations
Opportunity to work closely with U.S.-based businesses and leadership
High ownership over day-to-day execution
Fully remote work environment
Exposure to modern CRM, productivity, and project management tools
Strong career progression into:
Senior Virtual Assistant
Executive Assistant
Project Coordinator
Operations Coordinator
Operations Manager
Interview Process
Initial Phone Screen
Spark Hire Intro Video
Video Interview with Pavago Recruiter
Practical Task – Calendar/inbox management or research scenario
Client Interview
Offer & Background Verification
Apply Now
If you
Are highly organized and dependable
Enjoy supporting teams and keeping operations running smoothly
Have strong administrative, scheduling, and communication skills
Learn new systems quickly
Take ownership and follow through consistently
This is a strong opportunity to become a trusted support partner for a growing business while developing your career in administration and operations.
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[Apply on the company site](https://www.joonow.com/en/job/virtual-assistant-nprdyvpxqe/apply)
