# Account Manager

- **Company:** City Wide Facility Solutions
- **Location:** Towson, MD, US (Not specified)
- **Salary:** Salary not disclosed
- **Contract:** Full-time
- **Posted:** 2026-11-06

## Job description

Are you GREAT at managing and retaining B2B clients?
Can you promote VALUE to build sales and strengthen client relationships?
If you answer YES, City Wide Facility Solutions could offer a career for you!
City Wide Facility Solutions seeks a territory-based Account Manager to be a daily, single point of contact supporting 50+ commercial clients. A Facilities Solutions Manager develops a working relationship with clients by saving these businesses time by delivering on our promises and managing services, to continue our record of unsurpassed client retention .
Serve as the single point of contact consulting with clients, ensuring quality work
Manage, expand and diversify client relationships with an eye toward identifying new/additional services opportunities and growing revenues (and your own earnings!)
Guide, manage, mentor your Night Ops staff in working with contractors and crews
Implement company policies, procedures and Best Practices for client service
Proactively minimize client issues, promote the services we offer
Retain clients for the long term
City Wide is a dynamic and growing Sales Management organization emphasizing a dedication to serving others with excellence. You get the distinct opportunity to help make the work life of each client a little easier and build relationships for the benefit of our clients. Part of our Mission is to create a Ripple Effect that positively impacts the people and community ser serve!
Requirements
Preferred Qualifications
3+ years sales and management experience
Outstanding and responsive customer service skills built on a sense of urgency
Detail oriented with excellent track record of follow through
Energized by serving clients proactively
Hungry for success with a desire to win
Works independently; self-starter who can coordinate with Ops and Sales teams to execute services
Excellent verbal and strong written communication skills
What YOU will bring
Engaging and Energetic personality – relationship builder, ability to ask questions and be a good listener
Insightful and creative approach to handling client needs; great communication skills
A solid work ethic, a sense of urgency, self-starter
MS Office and CRM familiarity
Bachelor’s Degree (or equivalent experience in Ops, Sales or Customer Service)
Benefits
Competitive compensation package including
Base salary + Monthly Commissions earned + Quarterly & Annual Bonus program
Anticipated first year total comp of $90-$110k and, with our commission and bonus plan, top performers earn MORE
PTO earned starting on Day 1
Gas & Phone allowances
401k plan with defined company match
Life & AD&D Insurance – company Paid; Health, Vision and Dental benefits subsidized; Awards and Trip opportunities…

[Apply on the company site](https://www.joonow.com/en/job/account-manager-towson-md-7yv9hte9kb/apply)