# Autonomous Shuttle Support Specialist

- **Company:** Wealth Recruitment, LLC
- **Location:** Foster City, CA, US (Not specified)
- **Salary:** Salary not disclosed
- **Contract:** Contractor
- **Posted:** 2026-10-23

## Job description

We are seeking a professional, customer-focused Autonomous Shuttle Attendant to support daily operations for an on-demand autonomous ride-hailing service. In this role, you will serve as a key point of contact for riders by ensuring safe, efficient, and welcoming transportation experiences.
The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. This position requires strong interpersonal skills, attention to detail, and the ability to manage service disruptions with professionalism and empathy.
Key Responsibilities
Uphold a safety-first, inclusive, and open-communication culture
Greet passengers and provide a warm, welcoming rider experience
Authenticate riders using badge scanning systems
Coordinate and hail autonomous vehicles between locations
Communicate with cross-functional operations teams through Slack and vehicle communication channels
Perform light crowd control and assist with rider flow management
Provide timely service updates and disruption communications
Assist passengers during service interruptions or emergency situations
Follow operational protocols and procedures accurately
Requirements
Qualifications
Minimum 2 years of experience in customer service, retail, hospitality, transportation, or another customer-facing role
Excellent verbal communication and interpersonal skills
Strong customer-service mindset with a commitment to positive rider experiences
Ability to remain calm and professional in high-pressure situations
Experience with conflict resolution or de-escalation techniques preferred
Detail-oriented with the ability to follow established procedures and safety protocols
Proactive, dependable, and resourceful team player
Comfortable using communication platforms such as Slack
Physical Requirements
Ability to stand and walk for extended periods outdoors
Ability to lift and carry moderate loads
Flexibility to work assigned shifts and operational locations as needed
Benefits
Candidates must be available to work
7:30 AM – 4:00 PM shifts
OR
11:30 AM – 8:00 PM / 12:00 PM – 8:30 PM shifts
Initial scheduling may begin as
Monday – Friday
However, weekend flexibility will be required in the future based on business needs and rider support operations in Foster City.
Pay Rate = $25 per hour

[Apply on the company site](https://www.joonow.com/en/job/autonomous-shuttle-support-specialist-foster-city-ca-q2xep6pen6/apply)