# Service Advisor

- **Company:** Vision Ford-Lincoln
- **Location:** Wahpeton, ND, US (Not specified)
- **Salary:** Salary not disclosed
- **Contract:** Full-time
- **Posted:** 2025-06-05

## Job description

⚙️ Service Advisor
📍 Location: Vision Ford Lincoln – Wahpeton, ND
🕒 Employment Type: Full-Time
💰 Compensation: Base + Commission
🔧 Job Description:
Vision Ford Lincoln is looking for a customer-first, detail-driven Service Advisor to join our high-performing service team! You’ll be the trusted guide for our customers—helping them understand their vehicle’s needs, recommending solutions, and ensuring every visit is smooth, efficient, and positive. 💬✨
Your ability to communicate clearly, stay organized, and create confidence will directly contribute to the level of service our customers expect from the Vision brand. 🤝
🔑 What You’ll Do:
👋 Welcome and assist customers with professionalism and care
📝 Listen to concerns and document repair needs accurately
🧠 Translate technical information clearly and honestly
📞 Keep customers updated throughout their vehicle’s visit
🛠️ Collaborate with techs to ensure timely service
💡 Upsell maintenance plans, warranties & service specials
✅ Finalize repair orders and ensure full customer satisfaction
📲 Follow up after service to build long-term relationships
Requirements
📌 What You’ll Need:
🧍‍♂️ Prior Service Advisor or customer service experience (preferred)
💬 Strong communication + problem-solving skills
🚦 Ability to handle a fast-paced environment with ease
🔍 Basic understanding of vehicle systems and repairs
💻 Comfort with computers and DMS (CDK, Reynolds, etc., a plus)
🎓 High school diploma or equivalent (some college a bonus)
🚘 Valid driver’s license & clean driving record
Benefits
🎁 What We Offer
💵 Competitive Pay (Hourly plus Commission, monthly and/or quarterly performance bonuses)
🏥 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional
🛡️ Retirement plan with Company Match
🎓 Paid Training & Certification
🏖️ Paid Time Off + Holidays
💸 Employee discounts on vehicles, service, and parts
🤝 Positive Team Culture with real career growth

[Apply on the company site](https://www.joonow.com/en/job/service-advisor-wahpeton-nd-v05bsj545f/apply)