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Descripción del empleo
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
JOB SUMMARY:
The Director, Digital Consulting (AI Transformation) leads Trace3's AI agenda across an assigned portfolio of anchor accounts. The Director is accountable for the AI point of view, pattern detection, accelerator development, and AI opportunity shaping across those accounts, while partnering with account leads and regional account leaders who retain primary responsibility for the broader client relationship and account program.
For two to three assigned anchor accounts, the Director is the senior AI Transformation lead within the Digital Account Lead model, maintaining proximity to client needs, executive AI priorities, pursuit shaping, delivery health, and value realization. Across the remaining anchor accounts in the portfolio, the Director shapes AI agendas, frames value, identifies repeatable patterns, and feeds those patterns into accelerators and products that Trace3 can own and sell.
The role is non-billable. Performance is measured by account growth and by influenced revenue and gross profit rather than utilization. Digital Consulting is tool and vendor agnostic, and the Director holds that line when a program could be steered toward a product.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
What You'll Do
- Growth of the AI agenda across an assigned portfolio of anchor accounts.
- Executive AI relationships with the CIO, CIDO, CDAO, or equivalent sponsor.
- Origination, qualification, shaping, and advancement of AI pursuits, and expansion of AI entry points into broader transformation programs.
- Commercial ownership of the AI opportunity in those accounts, including the business case that funds it.
- AI and agentic solution and program design, including governance, data readiness, and the sequenced roadmap.
- Delivery oversight, including engagement health and fidelity to the client’s business needs.
- One cross-account capability theme applied across the portfolio, such as agentic architecture, AI governance, data readiness, value engineering, or adoption and change.
- Create reusable methods, frameworks, and technical IP for use with our clients and partners.
Program Shaping and Oversight
- Baseline the client's AI estate: current spend, tools in use, maturity, data readiness, governance gaps, and where value is leaking.
- Shape AI and agentic solution architectures, including knowledge and domain agents, copilots, AI platforms, data readiness, and governance, tied to business outcomes and enterprise constraints.
- Design AI operating models, governance MVPs, and responsible AI standards fit to the client's risk posture, including risk tiering, human oversight, and data and security controls.
- Run use case discovery, prioritization, and value forecasting, and produce a portfolio the client can fund and sequence into phases.
- Translate architecture and technology decisions into business cases, roadmaps, and executive investment decisions.
- Scope the change and adoption work the program needs: process redesign, role and workflow impact, and enablement. Trace3 has no change management owner today, so the Director is accountable for getting it into scope and partnering to deliver it.
- Stay close enough to every active engagement to independently understand delivery health, client sentiment, scope, financial position, dependencies, risk, and progress against the business case, and escalate drift.
IP and Framework Development
- Contribute to and apply Trace3's AI transformation adoption framework.
- Build reusable assets out of design partnerships and delivery outcomes, including value scoring models, use case intake and grading playbooks, readiness and maturity matrices, governance patterns, and AI solutions.
- Detect patterns that repeat across two or more accounts and feed them into solution accelerators Trace3 can own and sell.
- Produce executive-ready points of view and thought leadership that differentiate Trace3 in the markets the Director works in.
Cross-Business-Unit Orchestration
- Assemble approaches, offerings, and go-to-market from across the business units into one coherent program the client can leverage.
- Orchestrate account, sales, practice, business-unit, partner, and delivery leaders around one program narrative and one client experience.
- Bring in peer Directors and specialists when another domain is required and operate as the AI transformation lead inside another Director's account strategy when the account is theirs.
- Work two-in-a-box with account leads and regional account leaders, who retain the client relationship and the broader account program.
Value Realization
- Define success measures, exit criteria, adoption plans, and value measurement frameworks at the point of scoping, not after delivery.
- Return to delivered programs, measure actual outcomes against the original business case, and report the variance.
- Convert proofs of concept into production programs or recommend stopping them.
- Feed measured results into references, case material, and accelerator development.
REQUIRED SKILLS AND EXPERIENCE
- Bachelor's degree in a relevant field, Master's preferred. Equivalent experience considered.
- 10+ years in consulting, enterprise technology leadership, or business transformation, with demonstrated client-facing leadership and measurable outcomes.
- Applied AI depth across enterprise AI strategy, agentic and GenAI solution design, AI governance, and data readiness, with the judgment to connect architecture to business value.
- Demonstrated account growth including originated and closed enterprise pursuits where the candidate personally shaped the opportunity.
- Commercial ownership of a book of business, including forecast accuracy and margin judgment.
- Technical credibility with client architects, enough to shape solutions directly in working sessions.
- Executive presence and the ability to build investment cases and roadmaps that connect strategy, governance, implementation, and measured value.
- Experience staying accountable for delivery outcomes executed by other teams, including recovering engagements the candidate did not personally deliver.
- Prior experience in a two-in-a-box or account-team model with sales and delivery partners.
PREFERRED SKILLS AND EXPERIENCE
- Credibility in one or more Trace3 priority markets, including business drivers, regulatory context, and technology landscape.
- Track record of building reusable assets from client work that were adopted by others.
- Experience with organizational change management and process redesign on technology-enabled transformation programs.
- Experience converting proofs of concept into production programs using success measures, exit criteria, adoption plans, and value measurement.
- Certifications or credentials in AI, cloud, data, or security platforms.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.