Junior UX Designer

About Bask Health

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

About the Role

We're looking for a Junior UX Designer to help create intuitive, accessible, and user-friendly experiences across Bask Health's software platform.

Bask Health enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses. Our platform brings together merchant tools, patient experiences, clinical workflows, pharmacy operations, and commerce capabilities.

As a Junior UX Designer, you'll help improve how users navigate our products, understand information, and complete important tasks.

This is an early-career design role focused on user experience, interaction design, wireframing, prototyping, and usability improvements.

You'll work alongside experienced product designers, product managers, engineers, and UX researchers to identify user experience challenges and develop practical design solutions.

Your work may involve merchant onboarding, administrative dashboards, patient questionnaires, account settings, product configuration, and other workflows within the platform.

You'll help translate product requirements and user needs into clear user flows, wireframes, and interactive prototypes.

You'll pay particular attention to how users move through multi-step processes, where they may encounter confusion, and how interfaces can better communicate available actions.

You'll use Figma to develop UX concepts, create prototypes, and document interaction behavior.

You'll collaborate with product designers to refine interaction patterns and ensure your designs align with established product standards.

You'll also work with UX researchers to understand usability findings and incorporate user feedback into design improvements.

You'll partner with content designers to ensure interface language, navigation labels, instructions, and layouts work together effectively.

You'll collaborate with engineers to understand technical requirements and support accurate implementation.

Because Bask's platform supports healthcare-related businesses, you'll learn to approach patient-facing and operational experiences with attention to clarity, accessibility, privacy, and the accuracy of information presented.

You'll participate in design reviews, explore alternative solutions, and refine your work based on feedback.

You'll have opportunities to contribute to the design system, improve reusable interaction patterns, and help maintain consistency across different product experiences.

We're looking for someone who is curious about how people use software, enjoys solving usability problems, and is eager to develop their UX design skills through meaningful product work.

What You'll Do

• Support UX design initiatives across Bask Health's software platform.
• Create user flows that illustrate how people complete tasks.
• Develop wireframes for new product features and workflow improvements.
• Build interactive prototypes using Figma.
• Help translate user needs and product requirements into intuitive experiences.
• Contribute to merchant onboarding and account setup workflows.
• Support UX improvements for administrative dashboards and business management tools.
• Help design patient-facing questionnaires and multi-step forms.
• Evaluate navigation and information hierarchy within product interfaces.
• Identify confusing interactions and opportunities to simplify workflows.
• Collaborate with experienced designers to improve interaction patterns.
• Participate in design reviews and incorporate constructive feedback.
• Use established design system components and UX conventions.
• Help maintain consistent interaction behavior across product features.
• Develop responsive UX solutions for desktop and mobile experiences.
• Consider accessibility and inclusive design principles in assigned work.
• Work with UX researchers to understand usability findings.
• Support prototype testing and design validation activities.
• Collaborate with content designers to improve interface comprehension.
• Partner with product managers to understand user problems and feature requirements.
• Work with engineers to understand implementation constraints.
• Prepare UX documentation and design specifications for development.
• Review implemented features and identify usability issues.
• Assist with design quality assurance before product releases.
• Explore alternative solutions to common UX problems.
• Contribute to reusable user flow and interaction documentation.
• Maintain organized Figma files and project materials.
• Take ownership of assigned UX design tasks while seeking guidance when needed.

Requirements

• 1+ years of relevant UX design, interaction design, or product design experience preferred; internships, freelance projects, and substantial academic work may be considered.
• Portfolio demonstrating UX design skills, user flows, wireframes, or interactive prototypes.
• Familiarity with Figma or comparable UX design tools.
• Understanding of user-centered design principles.
• Ability to create wireframes and basic interactive prototypes.
• Familiarity with user flows and task-based interaction design.
• Understanding of information architecture and navigation principles.
• Ability to identify common usability problems.
• Familiarity with responsive web design concepts.
• Basic understanding of accessibility and inclusive design.
• Ability to work with established design systems and reusable components.
• Understanding of interface consistency and interaction patterns.
• Ability to explain design decisions and user experience considerations.
• Familiarity with usability testing and user research concepts.
• Willingness to incorporate feedback and iterate on designs.
• Ability to collaborate with product designers and product managers.
• Comfortable working with engineers during product development.
• Strong problem-solving and analytical thinking skills.
• Good visual organization and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage assigned tasks and meet deadlines.
• Curiosity about user behavior and digital product experiences.
• Ability to consider multiple design solutions.
• Comfortable asking questions and seeking clarification.
• Motivation to grow professionally as a UX designer.

Nice to Have

• Internship or professional experience in UX design.
• Experience designing SaaS platforms or web applications.
• Familiarity with B2B software and administrative interfaces.
• Experience designing onboarding flows or multi-step forms.
• Understanding of e-commerce or direct-to-consumer platforms.
• Interest in healthcare technology or telehealth products.
• Experience designing patient-facing digital experiences.
• Familiarity with merchant dashboards and configuration workflows.
• Experience using Figma Auto Layout and interactive components.
• Understanding of design systems and reusable UX patterns.
• Experience conducting basic usability tests.
• Familiarity with user interviews and research synthesis.
• Experience creating journey maps or task flows.
• Understanding of WCAG accessibility principles.
• Familiarity with mobile-first and responsive design approaches.
• Basic understanding of HTML and CSS.
• Experience collaborating with software engineers.
• Familiarity with product analytics or user behavior data.
• Experience using AI-assisted design or prototyping tools.
• Participation in collaborative design projects, hackathons, or product development initiatives.