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Descripción del empleo
Who We Are:
Digible is a privately owned and operated digital marketing company founded in 2017 with a mission to bring cutting-edge solutions to the multifamily industry. We offer a full suite of digital services, alonside Fiona, our predictive analytics platform—the first of its kind.
At Digible, we take pride in our collaborative, transparent, and authentic culture. Since 2021, we’ve been recognized as a Top Workplace in Colorado and secured the #8 spot in the Best Places to Work Multifamily rankings. From our hiring process to our All Hands meetings and Town Halls, our values are at the core of everything we do.
We believe diversity fuels innovation, and we strive to create an inclusive environment where everyone can bring their authentic selves to work. If you're ready to do the best work of your career, we’d love to have you on the team!
Core Values
- Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.
- Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.
- Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.
- Humility - The recognition and daily practice that "we" is always greater than "I".
- Happiness - The decision to prioritize passion and love for what we do above everything else.
The Role
Digible is looking for a Senior Manager, Product Design to join our team!
Our Product team is a small, growing group inside a profitable, bootstrapped company. Digible was successful for nine years before the recent wave of AI tools, and we're now rethinking how an established company works with them. Because we're profitable and bootstrapped, the product team works on real customer and business problems, with a direct line to an accessible leadership team. Our portfolio centers on data, analytics, and reporting. Today our primary users are our internal agency teams, and we're building toward SaaS-quality experiences as we evolve toward serving customers directly.
This is a player/coach role and the most senior design position at Digible. You'll spend roughly three-quarters of your time doing hands-on design across our product pods, and the rest managing and growing our Product Designer while building the foundations of the design function. Above all, we're looking for someone with deep experience designing data and analytics products: someone who can take dense performance data and make it clear, engaging, and trustworthy, so customers understand it and act on it on their own. You'll report to the VP of Product and partner closely with product managers, engineers, agency leaders, and leadership.
You’ll Love This Job If You:
- Designing data, analytics, and reporting products where clarity and trust are what set the product apart
- Staying hands-on in the craft while building a team and a design function around you
- Founding scope: writing Digible's design principles, design system, design ops, and design career ladder from the start
- Taking tools our internal agency teams use every day and raising them to the quality of a great SaaS product, as we evolve toward serving customers directly
- Shaping how AI-generated insights and summaries are presented to customers, and how the design team uses AI tools in its own work
- Working on a small team that trades scale for speed and autonomy, with direct access to leadership
- A 4-day workweek (Monday through Thursday), with work-life boundaries modeled by leadership
- Joining a profitable, bootstrapped company with 371% three-year growth (No. 1,165 on the 2025 Inc. 5000)
What You’ll Do:
- Carry hands-on design work across our product pods as Digible's senior, shared design resource (about 75% of your time)
- Set the standard for how Digible presents data, analytics, and insights to customers, so every report, dashboard, and summary is clear, engaging, and trustworthy
- Manage, coach, and develop our Product Designer
- Partner with product managers on product strategy and roadmaps, bringing a design point of view to what we build and why, not only how it looks
- Lead customer research and discovery, including interview practice, our customer advisory board, and feedback analysis and synthesis, so customer insight informs decisions across pods
- Build strong working relationships with stakeholders across product pods and agency teams, treating internal teams as design's customers and partners
- Establish Digible's design principles, critique practice, quality standards, design career ladder, and design job descriptions
- Build, lead, and iterate on our design system and design operations, grounded in best practices, so a small team can ship consistent, high-quality work
- Define how the design team uses AI tools in its workflow and how AI-generated content is presented in our products
- Keep the team and leadership informed on where product design and data visualization are heading
How Success Will Be Measured:
- Customer experience: product CSAT improves, and customers open, understand, and act on their data on their own, not only when an account manager walks them through it
- Design system and consistency: the design system is adopted across shipped product, and the experience is coherent across pods in audits and QA
- Team health and velocity: your designer is growing and engaged, and design keeps pace with engineering rather than becoming a bottleneck
What You Should Have:
- 6+ years of product design experience, including 2+ years managing or formally mentoring designers
- A strong track record designing data, analytics, or insights products (dashboards, reporting, AI-generated summaries, or similar) that customers find clear and trustworthy. This is the core of the role
- A player/coach by choice: you enjoy hands-on design and want to spend most of your time doing it while also leading
- Experience building design foundations from scratch, such as design principles, a design system, design ops, or a critique practice, and the taste to define what great looks like
- Hands-on experience using AI tools in your design workflow, with a point of view on where they help
- Comfortable leading through ambiguity with limited infrastructure and incomplete information
- Preferred: Startup or scale-up experience (50-200 employees)
- Preferred: Experience as a company's first design leader or founding designer
- Preferred: Experience designing AI features customers rely on (summaries, recommendations, conversational interfaces), including the patterns that make them trustworthy and explainable
- Bonus: Digital marketing domain knowledge
- Bonus: Real estate domain knowledge (rentals, multifamily, single family, etc.)
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times
This role is open to candidates located within the United States.
While this job description outlines the core expectations of the role, it’s not a full list of everything you’ll do at Digible. We believe in leaning in by hitting your key goals, sharing insights, and finding new ways to elevate performance, process, and client success.
Pay, Perks and More!
- Salary Range: $160k - $190k annually
- 4-Day Work Week (32 Hour Work Week)
- WFA (Work From Anywhere) OR 1 Day / Week Remote
- Discretionary Bonus
- We offer 3 weeks of PTO as well as Sick leave, and Bereavement.
- We offer 11 paid holidays! (not counting ones that fall on Friday!)
- 401(k) + Match
- 75% Employer Paid Health Benefits (Medical, Dental, and Vision)
- Mental and Physical Wellness Reimbursement Benefit
- $1000/year travel fund for employees who have been with Digible 3+ years
- Paid Parental Leave
- Dog-Friendly Office
- Monthly Social Events
- Weekly lunches and snacks for in office employees!