customer engineer

Tiempo completo · Remoto

  • US
  • Publicada hace 460 días
Postularme en el sitio de la empresa

Verificada en la fuente hace un momento

Con tu cuenta gratuita de Joonow, vas al sitio de la empresa y la vacante queda en tus postulaciones.

Ninguna empresa seria cobra cuotas, cursos, exámenes ni uniformes. ¿Te pareció raro?

Descripción del empleo

turbopuffer is looking for an engineer to help our customers succeed. While every day is different; (from digging into unfamiliar systems and debugging, to writing code when that's what it takes), you'll see each issue through to its end.

what you'll do

  • debug customer issues, optimize queries

  • write examples for our docs

  • write code to solve customer problems, ship PRs, and build automations

  • live in customer slack channels, helping to solve problems from first report to resolution

  • own customer outcomes

must have

  • typist - you can write well and can explain complex ideas simply

  • linux - you're comfortable in terminals and reading logs

  • python or javascript/typescript - for reproducing issues and building solutions

  • human - you build trust and keep things productive when everything's on fire

  • systematic - you methodically work through problems until you've found the root cause

nice to have

  • k8s experience

  • vector search or full-text search background

  • experience with the major cloud platforms

tpuf is hardcore & whimsical. we value

  • overstep > understep

  • show > tell

  • complexity is earned

  • showing up as part of our customer’s team

  • making stuff easy to react to

Prepárate para esta vacante

Postularme