Maintenance Technician

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone – from institutional investors to the residents in our buildings – to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.

About the Role

We are seeking a Maintenance Technician, with experience in Pest Control to deliver preventive service, inspections, treatment, exclusion, and documentation across our residential portfolio in greater Boston. Groma is bringing pest control in-house across a portfolio of small and mid-size multifamily buildings. This role works independently on an assigned route within Groma's pest control program. The technician manages a daily schedule, carries out inspection, service, and documentation at assigned properties without on-site supervision, and refers larger repairs to the appropriate team. This position is field-based and reports to the Regional Maintenance Supervisor.

The role combines pest control with general maintenance skills. Much of the work is finding and closing the building conditions that allow pests to enter: sealing gaps and penetrations, correcting sanitation and waste-storage problems, and referring larger repairs to vendors. A pest control license is not required at hire. Groma will support the hire in obtaining the required credentials.

Key responsibilities

Preventive service

• Monthly exterior and common-area service at assigned properties
• Annual unit inspections and pest inspections at turnover
• Bait station, trap, and monitoring device service

Reactive response

• Respond to pest reports within program response windows
• Inspect and treat affected and surrounding units within authorization
• Complete follow-up visits and clearance assessments
• Support bed bug and wildlife work once credentialed

Exclusion, sanitation, and repairs

• Seal gaps and utility penetrations
• Correct minor sanitation and waste-storage conditions
• Complete minor pest-entry repairs, such as door sweeps and screens
• Refer larger repairs to Maintenance or Property Management

Documentation and compliance

• Record every visit in the work order system
• Follow product labels and safe handling procedures
• Coordinate access and resident preparation with the Maintenance Associate
• Participate in the after-hours on-call rotation

Schedule

This is a full-time, field-based position serving Groma properties across greater Boston. The schedule is Monday to Friday, with participation in an after-hours on-call rotation. Specific hours and rotation details will be provided during the interview process.

Experience

• Hands-on residential maintenance, building trades, or field service experience, with demonstrated ability to do the work; formal training or credentials are not required
• Working knowledge of basic carpentry, caulking and sealing, and hand and power tools
• Valid driver's license and a driving record that meets Groma's insurance requirements
• Ability to work independently on a route, manage a daily schedule, and document work accurately in a mobile work order system
• Clear, courteous communication with residents in occupied apartments
• Ability to read and follow product labels and written procedures

Preferred

• Pest remediation experience, including rodent and insect control, bait station service, or exclusion work
• Massachusetts Core Applicator License or prior pesticide applicator credential
• Experience in multifamily building

Physical Requirements

• Lift and carry up to 50 pounds
• Climb ladders and stairs, and work in basements, crawlspaces, attics, and confined spaces
• Kneel, crouch, and work at floor level for extended periods
• Work outdoors in all seasons
• Wear personal protective equipment, including gloves, eye protection, and respirators, as required by product labels; respirator use requires a fit test
• Work in occupied residential units and around residents, children, and pets

About our Culture

At Groma, we’re looking to build something big and are on a very fast growth trajectory. While a healthy work-life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9-5. We strive to respect individuals and their needs, while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short period of time. We have an ever-evolving list of values and conventions that guide how we operate as a company, but here’s a high-level overview of how we think about doing what we do:

• We’re committed to building an inclusive, equal opportunity, anti-discriminatory workplace that reflects the diversity of people and cultures that live, work, and play in the communities we seek to serve.
• We approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.
• Our whole team believes strongly in a value we shorthand as Justice League, not Superman. The challenges we are trying to solve require effective teams, not individual heroes. (Note: Yes… we are aware that Superman has been a member of the Justice League for quite some time now, but the analogy here is an easy, yet powerful, one for people to grasp. We don’t need a hero, we need a collaborative team of heroes who each bring something unique to the table to help solve problems that any of us individually would find daunting.)

Compensation

• $25-$35 per hour, commensurate with experience

Benefits & Perks

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off. If you are interested in this exciting opportunity, please submit your resume  and MDAR certification number for consideration.

• 5% 401k match
• Fully covered insurance premiums for dental, health, and vision plans
• Fully covered commuter passes for bus, subway, boat, or commuter rail
• Generous paid time off policy including vacation, holiday, sick time, and parental leave
• 13 official company holidays, 1 floating holiday
• Replacement of tools and equipment broken on the job
• Certification renewal fees and continuing education costs covered by Groma