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Descripción del empleo
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're hiring a Head of Financial Services to own ElevenLabs' US business across banking and insurance. Financial institutions want agents that talk to customers, policyholders, and advisors and that are safe, compliant, and compatible with the systems they already run. You'll own the financial services business from strategy and pipeline through to the team that delivers the revenue.
We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Financial Services, with ownership of the vertical, authority to hire and lead the sales team, and the chance to work closely with ElevenLabs leaders across the company.
Financial services buyers hold vendors to a high bar on risk, compliance, and reliability, and we're looking for a leader who has met that bar before. You'll build the financial services business end to end, including the strategy, team, pipeline, and playbook. You'll stay close to the most strategic deals while hiring and developing the leaders who will run segments as the business grows.
In this role you will
Define and execute the go-to-market strategy across banking and insurance.
Own the financial services revenue number, forecast accuracy, pipeline quality, and sales process, working with Revenue Operations on clean data and clear insight.
Recruit and lead the sales team, starting with Account Executives and adding segment leaders as the business grows. Coach reps on deal strategy and execution, and develop future leaders.
Define the enterprise ICP, sales methodology, and a repeatable motion for banking and for insurance, which differ in buyers, regulators, and priorities.
Lead the largest strategic pursuits with your team, and own the executive relationships at our most important banks and insurers.
Build the customer reference base that establishes ElevenLabs as a trusted partner across banking and insurance.
Build our approach to model-risk, architecture, and vendor security review, and develop the executive relationships with Risk, Compliance, and InfoSec leaders that large institutions require.
Partner with Product, Engineering, Forward Deployed Engineering, Marketing, and Customer Success leaders to shape what we build, deploy, and bring to market for financial institutions.
Establish how we land and expand with each institution, from first deployment through enterprise-wide adoption.
Define our position against build-vs-buy decisions and platform bundlers.
Represent ElevenLabs at industry events and in high-stakes negotiations.
What we're looking for
10-15+ years of enterprise sales experience, including at least 5 years leading sales teams.
A track record selling into banks and/or insurers, with experience working through Risk, Compliance, and InfoSec reviews.
A record of earning the trust of senior banking and insurance leaders, and of bringing new technology into their organizations.
Working fluency in banking and insurance regulation, including model risk, third-party risk, data protection, and consumer protection.
A history of closing at least seven-figure enterprise deals in complex, multi-stakeholder cycles.
Comfort moving between a C-suite briefing and the details of a prospecting list or Proof of Value.
Preferred
Experience building a sales motion or playbook from the ground up, whether as a founding leader or inside a larger company.
Fluency with AI products and workflows.
Interest in voice and conversational AI.
Why this role
The opportunity is to define the strategy, hire the team, and shape what we build for financial services, with support from leadership and a company growing as fast as ElevenLabs.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.