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About Sapiom
Sapiom is building payment infrastructure for AI agents. We enable agents to make purchases for people, manage payments between businesses, and buy the compute, inference, and APIs they need to operate. As agents become part of everyday life, we're building toward the experiences people will use to trust them with their money: one place to set what agents can do, see what they did, and stay in control across every agent they use.
Through one integration, Sapiom connects agents to funding sources and payment methods. Our intent verification checks that each transaction matches what the person or business authorized. Spending controls define where and how much agents can spend, with a record of every transaction and its outcome. We're building toward a world where people and businesses can delegate payments to agents with confidence.
We're a small team in San Francisco with deep experience in payments and infrastructure. Our founder was Director of Engineering in Payments at Shopify for five years. We've raised $50 million in our first 12 months from Accel, Dragonfly, Coinbase Ventures, Okta Ventures, Menlo Ventures and Anthropic.
About the role
We're in the office five days a week, so the office is where Sapiom's culture gets made. As our Workplace Manager, you'll make Sapiom feel like Sapiom, for the team and for everyone who walks through the door.
We're about 15 people and plan to double in the next six months, then again after that. You'll keep today's office running without anyone noticing, build the playbook for the bigger one, and grow your scope as we scale. You'll partner with our Head of Strategy & Operations, who sets budgets and priorities, while you own the execution.
The right person has run an office themselves, not just supported one, and uses AI to automate the repetitive work so we scale without adding headcount. This is an execution role, but not an order-taking one. You come with opinions on how to make our culture and workspace better, and you act on them without waiting to be told.
What you will do
This is a hands-on role. Some days you're negotiating with the landlord or touring a bigger space; other days you're restocking the kitchen before a candidate onsite, fixing a Google Meet five minutes before an interview, or planning our annual company all-hands.
By the end of your first year, the office runs on a schedule nobody has to chase, every all-hands, offsite and first day is ready before it's needed, and there's a written plan for our workplace as we grow to 30, then 50 and beyond. The goal: an office people want to come to every day, because of the culture and a space that keeps up with us.
Responsibilities
Run the office end to end. Landlord and building, facilities and repairs, seating, access and safety basics. You're the first call when something breaks, and you know who to call next.
Own the budget, vendors and supplies. Hold cleaning, catering, maintenance and AV vendors to a clear standard, keep food and supplies arriving on a set schedule, and keep spend per head visible.
Plan the space ahead of hiring. Seating, meeting rooms and phone booths for the team we'll be in a year, and support for the move to a bigger office when it's time.
Bring the team together. Run all-hands, planning days, team events and offsites on time and within budget, plus the logistics for customer and community events we host. Leadership owns the content; you make sure it lands.
Make every arrival work. New hires have a desk, gear, accounts and a warm welcome before day one, leavers are offboarded cleanly, and every candidate and guest feels expected.
Be first-line IT support. Our tools are already set up; you keep them working, from Google Meet and room conferencing before an interview to a laptop that won't cooperate, and you know when to escalate.
Automate the repetitive work. Use AI and modern tooling for orders, bookings and reminders, and run a quarterly pulse to see what's working.
Requirements
3+ years in workplace, facilities or office management, ideally at a fast-growing startup. You've run an office yourself, including the landlord, vendors and budget, and can tell us what you spent and what you cut.
Events end to end. You've delivered everything from a 15-person team dinner to a multi-day offsite: venue, budget, run-of-show and the backup plan.
You notice first and build from zero. You catch the broken chair before anyone else does, and you write the process that doesn't exist yet, then improve it.
Comfortable with tech. You don't need an IT team to fix a conference room or a laptop, and you use AI and automation tools to replace manual work.
Warm, low-ego and discreet. Guests and teammates feel looked after, no task is beneath you, and you know what to escalate and what never to repeat. You want to be in the office every day, and you care about what we're building.
Nice to have: You've led an office search, build-out or move, administered Google Workspace and Slack, or worked in hospitality.
Logistics
Location: San Francisco in office five days a week. The office is the job.
Reports to: Head of Strategy & Operations