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Job description
Company Summary
Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.
Position Overview
The HR Analyst plays a critical role in supporting end-to-end HR service delivery, including providing analytical, operational, and coordination support across Personnel Administration, Benefits, Payroll coordination, as well as Onboarding and Offboarding activities. This role is responsible for running and analyzing HR reports, tracking HR KPIs, supporting coordination between HR and Talent Acquisition for seamless handoffs, facilitating day-to-day HR operations, and ensuring data accuracy and process consistency across HR systems.
The HR Analyst partners closely with HR leadership, Recruitment, Payroll, and Program stakeholders to support day-to-day HR operations while enabling data-driven decision-making across the employee lifecycle.
Work Location: Washington, D.C. area (remote)
Clearance: N/A
Job Responsibilities and/or Success Factors
HR Operations & Service Delivery
- Support end-to-end HR service delivery across personnel actions, employee lifecycle changes, and HR transactions.
- Coordinate closely with Payroll to ensure accurate processing of hires, terminations, changes, and audits.
- Assist with benefits administration coordination, including eligibility tracking, enrollments, and employee inquiries.
- Support general HR inquiries and conduct research of policies and procedures, as needed.
- Maintain accurate employee data across HR systems and ensure compliance with internal policies and applicable regulations.
- Support onboarding, offboarding, and employee documentation processes in partnership with HR leadership.
- Partner with Recruiters and Hiring Managers to ensure hiring processes are followed and timelines are met.
HR Reporting, Analytics & KPIs
- Run standard and ad-hoc HR reports related to headcount, turnover, hiring activity, benefits, and workforce trends.
- Track and maintain HR and Talent Acquisition KPIs (e.g., time-to-fill, pipeline metrics, hiring volume, retention, turnover, and other workforce data).
- Support HR dashboards and reporting for leadership, ensuring data integrity and consistency.
- Assist with audits, data validation, and reconciliation across HR, ATS, and payroll systems.
Process Improvement & Cross-Functional Support
- Identify opportunities to improve HR processes, workflows, and reporting efficiency.
- Support documentation of HR procedures, SOPs, and job aids.
- Serve as a liaison between HR, Talent Acquisition, Payroll, I.T., PMO and internal stakeholders to ensure smooth service delivery.
- Provide responsive, professional support to employees and managers on HR-related inquiries.
Education and Minimum Qualifications
- Bachelor’s degree in Human Resources, Business Management, Business Administration, Analytics, or a related field.
- 2–4 years of experience in HR operations, HR analytics, or a related HR role.
- Experience running reports and working with HR data across HRIS and ATS platforms.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Excel and HR systems.
- Excellent communication, organizational, and collaboration skills.
Preferred Qualifications
- Familiarity with HR KPIs, workforce metrics, and reporting dashboards.
- Experience working in a government contracting or professional services environment.
- Knowledge of payroll coordination and benefits administration processes.
- HR certification (PHR, SHRM-CP) or progress toward certification.
AAP Statement
We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.