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Job description
About the company
Our client is a software company.
The role
Raydar is recruiting for this role on behalf of our client. This engineering role places you alongside client organizations to deploy and adapt software to their environments. You will scope trial projects, build the scripts and integrations each deployment needs, and manage the relationship from first trial through renewal and expansion. The position suits an engineer who enjoys hands-on, on-site work with non-technical users and wants their feedback to shape the product.
What you'll do
- Scope trial deployments with new customers and turn their operational goals into technical plans.
- Import and normalize large, irregular data sets from many kinds of digital sources.
- Configure the software for each client and build scripts or integrations where standard features fall short.
- Observe users at their workplace and convert workflow friction into product improvements.
- Manage client relationships from trial through renewal and expansion.
- Share field learnings with the product roadmap.
- Collaborate with peers in engineering, customer success and deployment teams.
Requirements
What we're looking for
- Four or more years of software engineering experience, with recent hands-on work.
- Strong programming skills in Python or TypeScript, including APIs, data pipelines and building small tools end to end.
- Comfort working directly with non-technical stakeholders in client settings.
- Self-directed, action-oriented, and comfortable with ambiguity.
- Alignment with public safety work.
- Strong English fluency.
- A strong academic background and a consistent record of recent work experience.
- Able to pass an FBI background check and obtain CJIS clearance.
Benefits
Compensation and benefits
- Base salary: USD 140,000 to 220,000 per year
- Equity
- Performance bonus
- Health and dental coverage
- Retirement plan
- Flexible time off
- Disability coverage
- Life insurance
Location and work model
- New York City, NY, United States
- San Francisco, CA, United States
- On-site
- Full-time