Job description

About the company

Our client is a fast-growing software company.

The role

Raydar is recruiting for this role on behalf of our client. Design, formalize and refine the operational processes that support a fast-growing software business, with a focus on customer setup and the steps that drive revenue growth. The role works across internal teams and outside vendors and uses AI tooling to automate routine operational work.

What you'll do

- Run a steady flow of operational tasks that directly affect revenue and company growth.

- Own the process for setting up new customers from start to finish, making sure each step is efficient and accurate across internal teams and external vendors.

- Find creative solutions to complex operational problems, test new approaches and document what works.

- Work closely with leadership to share feedback and ideas that speed up operational processes.

- Build projects with AI tooling to automate operational work.

Requirements

What we're looking for

- Prior experience managing the full lifecycle of an operational workflow, such as account setup or launch work, ideally in an early-stage company.

- Experience in product operations.

- Bachelor's degree.

- Hands-on experience building with AI to automate operational work, beyond simple prompting, such as structured prompting, lightweight internal tools or connecting tools into LLM workflows.

- Strong technical aptitude with spreadsheets and data analysis.

Bonus points

- Degree in a technical-leaning field such as MIS, data or business analytics.

- Comfort reading scripts written in a common programming language.

Benefits

Compensation and benefits

- Base salary: USD 80,000 to 125,000 per year

- Equity

- Health benefits including vision coverage

- Unlimited paid time off

Location and work model

- San Francisco, California, United States